The problem

What breaks without Digital Banking Portal

Customers who need a statement, a transfer or a simple service update often have no option but to visit a branch, which adds load to branch staff for tasks that do not need a human.

  • Routine requests (statements, transfers, service updates) require a branch visit.
  • Branch staff spend time on transactions that a self-service system could handle.
  • Customers have no visibility into service request status without calling in.
What it does

Core features

01

Account dashboard

Balance, statement and transaction history in one view.

02

Fund transfers

Internal and inter-bank transfers with configurable limits and approvals.

03

Service requests

Cheque book requests, address updates and similar requests tracked to completion.

04

Secure authentication

Multi-factor authentication for login and high-value transactions.

See it

Screens & workflow

Illustrative screens — final UI is confirmed during onboarding for your configuration.

Digital Banking Portal dashboard Overview
Digital Banking Portal in daily use Workflow
Digital Banking Portal reports Reporting
Plans

Pricing built around rollout stage

Every plan is scoped with you before rollout — talk to an architect for a quote based on user count and integrations.

Starter

Custom

For a single site or department running a pilot.

  • Core module access
  • Fixed user/seat cap for the pilot group
  • Standard onboarding and setup
  • Email support

Enterprise

Talk to us

For large or regulated deployments with custom integration needs.

  • Everything in Growth
  • Custom integrations (SSO, ERP, government systems)
  • Dedicated implementation manager
  • SLA-backed support
  • On-premise or private cloud deployment option
FAQ

Common questions

The portal is designed to integrate with standard core banking APIs for balances, transactions and transfers.

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See Digital Banking Portal on your own data

Book a walkthrough or talk to an architect about fit, integration points and rollout timeline.