Retail
Point of Sale (POS) System
Bills customers, updates stock and records sales in one counter workflow.
View productCustomer Loyalty & Engagement Suite
Tracks repeat customers and runs points or discount programs from purchase history.
In short
Customer Loyalty & Engagement Suite tracks customer purchase history and runs points-based or discount loyalty programs directly off that history, instead of a manual punch-card or spreadsheet scheme.
The problem
What breaks without Customer Loyalty & Engagement Suite
Manual loyalty schemes - punch cards or spreadsheet-tracked points - are hard to enforce consistently across counters and give no insight into which customers are actually repeat buyers.
- Loyalty points or discounts are tracked manually and inconsistently applied.
- There is no easy way to identify high-value repeat customers.
- Promotional campaigns are not targeted based on actual purchase history.
What it does
Core features
01
Points & rewards engine
Configurable earn and redeem rules tied to purchase value.
02
Customer purchase history
Per-customer purchase record visible at the counter.
03
Targeted campaigns
Send offers to customer segments based on purchase behaviour.
04
Loyalty reporting
Track redemption rates and program impact on repeat purchases.
See it
Screens & workflow
Illustrative screens — final UI is confirmed during onboarding for your configuration.
Customer Loyalty & Engagement Suite dashboard
Overview
Customer Loyalty & Engagement Suite in daily use
Workflow
Customer Loyalty & Engagement Suite reports
Reporting
Plans
Pricing built around rollout stage
Every plan is scoped with you before rollout — talk to an architect for a quote based on user count and integrations.
Starter
Custom
For a single site or department running a pilot.
- Core module access
- Fixed user/seat cap for the pilot group
- Standard onboarding and setup
- Email support
Most chosen
Growth
Custom
For rollout across multiple branches, departments or outlets.
- Everything in Starter
- Multi-branch / multi-department support
- Role-based access and audit logs
- API access for existing tools
- Priority support
Enterprise
Talk to us
For large or regulated deployments with custom integration needs.
- Everything in Growth
- Custom integrations (SSO, ERP, government systems)
- Dedicated implementation manager
- SLA-backed support
- On-premise or private cloud deployment option
FAQ
Common questions
Yes, when connected across outlets, points earned at one store can be redeemed at another.
Related
Related products
Retail
Multi-Store Inventory Management
Gives one stock view across every outlet instead of per-store spreadsheets.
View productRetail
E-Commerce Storefront Platform
Runs an online store connected to the same stock and order records as physical outlets.
View productSee Customer Loyalty & Engagement Suite on your own data
Book a walkthrough or talk to an architect about fit, integration points and rollout timeline.