Hotel Property Management System (PMS)

Runs bookings, check-in/out and room status for a hotel property.

In short

Hotel Property Management System (PMS) manages bookings, check-in/check-out and real-time room status for a hotel property, so front desk, housekeeping and reservations all work from the same room-state record.

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The problem

What breaks without Hotel Property Management System (PMS)

A front desk register and a separate housekeeping checklist that do not talk to each other lead to rooms marked available when they are still being cleaned, or vice versa.

  • Room status between front desk and housekeeping is not synced in real time.
  • Overbooking happens when bookings from different channels are not consolidated.
  • Guest history and preferences are not retained across stays.
What it does

Core features

01

Booking & reservation management

Consolidated bookings across walk-in, phone and online channels.

02

Real-time room status

Front desk and housekeeping share live room state - clean, occupied, dirty, out of order.

03

Check-in / check-out

Fast check-in with ID capture and automated check-out billing.

04

Guest history

Preferences and past stay records retained per guest.

See it

Screens & workflow

Illustrative screens — final UI is confirmed during onboarding for your configuration.

▣ Hotel Property Management System (PMS) dashboard Overview
▣ Hotel Property Management System (PMS) in daily use Workflow
▣ Hotel Property Management System (PMS) reports Reporting
Plans

Pricing built around rollout stage

Every plan is scoped with you before rollout — talk to an architect for a quote based on user count and integrations.

Starter

Custom

For a single site or department running a pilot.

  • Core module access
  • Fixed user/seat cap for the pilot group
  • Standard onboarding and setup
  • Email support
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Most chosen

Growth

Custom

For rollout across multiple branches, departments or outlets.

  • Everything in Starter
  • Multi-branch / multi-department support
  • Role-based access and audit logs
  • API access for existing tools
  • Priority support
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Enterprise

Talk to us

For large or regulated deployments with custom integration needs.

  • Everything in Growth
  • Custom integrations (SSO, ERP, government systems)
  • Dedicated implementation manager
  • SLA-backed support
  • On-premise or private cloud deployment option
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FAQ

Common questions

Yes, PMS is designed to work alongside Booking & Channel Manager to keep OTA bookings and room inventory in sync.

Related

Related products

Hospitality

Restaurant & F&B Management System

Runs table orders, kitchen tickets and billing for a restaurant or hotel F&B outlet.

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Hospitality

Booking & Channel Manager

Syncs room inventory and rates across OTAs and the direct booking site.

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Hospitality

Guest Experience & Feedback Platform

Collects guest feedback during and after a stay and routes issues to the right team.

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See Hotel Property Management System (PMS) on your own data

Book a walkthrough or talk to an architect about fit, integration points and rollout timeline.

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