GovTech
Citizen Grievance Redressal System
Logs citizen complaints and tracks resolution with a public status reference.
View productDigital Records Management System
Digitises and indexes physical records for fast retrieval and audit.
In short
Digital Records Management System digitises physical records and indexes them for fast search and retrieval, so staff no longer need to search through file rooms to answer a records request or prepare for an audit.
The problem
What breaks without Digital Records Management System
Physical file rooms with records indexed only by file number and shelf location make retrieval slow and audits time-consuming.
- Finding a specific physical record can take hours if the file room index is incomplete.
- Records are vulnerable to physical damage or loss with no digital backup.
- Audit preparation requires manually pulling and photocopying physical files.
What it does
Core features
01
Bulk digitisation workflow
Structured process for scanning and indexing existing physical records.
02
Searchable indexing
Records searchable by metadata - date, department, subject, reference number.
03
Access control
Role-based access to sensitive records with a full access log.
04
Retention & archival rules
Configurable retention schedules aligned with record type.
See it
Screens & workflow
Illustrative screens — final UI is confirmed during onboarding for your configuration.
Digital Records Management System dashboard
Overview
Digital Records Management System in daily use
Workflow
Digital Records Management System reports
Reporting
Plans
Pricing built around rollout stage
Every plan is scoped with you before rollout — talk to an architect for a quote based on user count and integrations.
Starter
Custom
For a single site or department running a pilot.
- Core module access
- Fixed user/seat cap for the pilot group
- Standard onboarding and setup
- Email support
Most chosen
Growth
Custom
For rollout across multiple branches, departments or outlets.
- Everything in Starter
- Multi-branch / multi-department support
- Role-based access and audit logs
- API access for existing tools
- Priority support
Enterprise
Talk to us
For large or regulated deployments with custom integration needs.
- Everything in Growth
- Custom integrations (SSO, ERP, government systems)
- Dedicated implementation manager
- SLA-backed support
- On-premise or private cloud deployment option
FAQ
Common questions
Retention rules can be configured per record type to reflect required retention periods.
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View productSee Digital Records Management System on your own data
Book a walkthrough or talk to an architect about fit, integration points and rollout timeline.